How Do I - Start/Stop Service – Property Management
I am a Property Management Company and want to act on the Owners behalf to pay/receive bills:
The District does not transfer service out of a property owner’s name and into a tenants or a property management company’s name, even if a property management company is managing a property on the owner’s behalf. If the owner wants the property manager to act on their behalf, the owner must complete a Property Management Authorization Formand submit to the District.
If the owner does not wish to receive the original bill, but wants it to go to the property management company, the bills can be mailed C/O the property management company. If the tenants are required to pay the water bill, bill copies can be sent to the service address upon authorization of the property management company or the owner. The bill copy will be addressed to San Juan Water District Customer, but never in the tenant’s name. The District does not prorate bills for rental properties. Prorating is the responsibility of the Owner or Property Management Company.
If a property management company is no longer acting on behalf of the owner, please contact the District office at 916-791-0115.
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Website Accesibilty Policy San Juan Water District
San Juan Water District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, San Juan Water District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations
San Juan Water District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
San Juan Water District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found. In our ongoing commitment to transparency, we make the
last three months' reports available to the public.
August 2021 Website Accessibility Compliance Report
July 2021 Website Accessibility Compliance Report
June 2021 Website Accessibility Compliance Report
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.