We have been told that some customers have received an automated call from the "San Juan Water District" stating their credit card has been declined and offers a method to pay the bill. At this time, the District does not have an automated process to collect utility bill payments. If you have received such a call, please do not provide payment and report the call to the local sheriff's department. Please contact us at 916-791-0115 to report the call as well. As always, you can check your balance or pay your bills online at sjwd.org.