San Juan continues to take measures to ensure that its customers and employees remain healthy, and that we continue to meet our customers’ needs 24/7. Water supplies continue to remain safe.
San Juan’s customer service lobby is open to the public during normal business hours (M-F 8:30 a.m. – 5:00 p.m.). To protect themselves and our employees, customers are required to wear masks and to sanitize their hands (with the sanitizer we provide) upon entry.
San Juan continues to be unable to process cash transactions; therefore, customers are encouraged to take advantage of online or telephone payment options. For all options, please go to: https://www.sjwd.org/pay-my-bill
To see more about San Juan’s operations plan to meet State and County Stage 2 pandemic roadmap guidelines, please click here:SJWD Covid-19 Stage 2 Operations Plan 52120.pdf