Transparency Hub

San Juan Water District is committed to our customers. This Transparency Hub is your source for information on district operations, finances and governance. We want to make sure this information is easy to access and understand.

We’re proud to serve our customers and are committed to transparency. Our staff is always available to answer questions about projects, operations and finances. If you cannot find the information you are looking for, you're welcome to stop by our office anytime weekdays from 8:30 a.m. to 5 p.m., email us your questions or call us directly at 791-0115. For public records requests please email or call Teri Grant at 916-791-6905.

Important Information
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Competitive Salaries Help San Juan Retain Skilled Employees
The average salary for San Juan Water District employees is $85,831, slightly higher than our neighboring districts. One reason our average salary is higher is that we operate a major water treatment plant that requires higher-skilled employees. These employees must have specific certifications and qualifications to ensure your water meets every state and federal drinking water requirement. By offering competitive salaries, we retain employees that are more qualified. Our salary ranges are posted to our website for review any time.

San Juan Adjusts Employee Salaries to Account for Cost of Living Increase
Between 2009 and 2012, San Juan employee salaries increased by 4.1 percent. This increase was a cost of living adjustment and was below the cost of living increases determined by both the Social Security Administration and the Consumer Price Index.

In 2012, the district shifted the responsibility of an 8 percent CalPERS contribution from San Juan to individual employees. This shift in payment made employees responsible for any existing and future employee required contribution.

Because of the shift in payment, the district increased salaries by 8 percent on a one-time basis in relation to the mandatory contribution amount. However, this didn’t increase costs to the District for compensation and didn’t include an increase in take home pay to employees or an increase in payroll costs to San Juan.

Wholesale and Retail … What’s the Difference?
San Juan Water District serves water to two categories of customers: retail and wholesale. Our nearly 31,000 Retail customers are those who get their water directly from San Juan. In other words, their water bill comes directly from San Juan.

Our wholesale customers, on the other hand, are neighboring water districts and agencies that purchase our treated surface water and deliver it to more than 107,000 customers in our region. Current wholesale customers include San Juan Retail, Citrus Heights Water District, Fair Oaks Water District, Orange Vale Water Company, a portion of the city of Folsom (north of the American River) and periodically Sacramento Suburban Water District.

Providing treated surface water is the primary function of San Juan’s wholesale division. By consolidating the effort of providing treated water, we’re able to save the wholesale customer agencies money needed to operate and maintain a water treatment plant. Our wholesale division also advocates for regional water rights —a task that has great impact on our customers.

Finding Innovative Ways to Save
We’re constantly on the lookout for new ways to save our customers money. We use innovative water treatment processes and practice efficient staffing at our treatment plant to keep costs at a minimum.

Our wholesale division operates our 150 mpg per day treatment plant, which requires highly skilled staff to work 24-hours a day/7-days a week. The average number of treatment staff for a plant of San Juan’s size is between 15-20 people. Because treatment staff operates highly efficiently, San Juan employs only 10 treatment plant staff.

We save over $250,000 annually through new water treatment processes. Through smart planning and innovative operations, we are able to avoid expanding the water treatment plant, saving $20 to $40 million in future construction costs.

Keeping up with Rising Operating Costs
As the cost of living in California continues to rise, so do district operating costs. To keep up with inflation, our wholesale water rates have slowly increased over the past 10 years. These rate increases were necessary to pay for increased regulatory costs, improvements to the treatment plant built about 25 years ago and activities directly related to protecting Folsom Lake water supplies from outside projects and threats. Comparatively, our wholesale rates are among the lowest we could find in the state. In fact, even if we increased rates by 50 percent, we’d still be among the lowest in California.


Despite increasing operational costs, we find ways to save millions of dollars across all of our services. On top of saving millions of dollars by using innovative water treatment processes, we find other ways to be efficient with our funds, including:

     - Using internal staff on planning, engineering and management of construction projects,
        saving hundreds of thousands of dollars on the cost of outside consultants.

     - Identifying and securing grant funding for construction and water conservation projects.

     - To keep costs low, the board has not added staff, instead relying on overtime. However, overtime costs are         not allowed to be included as part of an employees CalPERS costs

If you have questions, we encourage you to stop by our office anytime weekdays from 8:30 a.m. to 5 p.m., email us your questions or call us directly at 791-0115.