Keeping Water Rates to a Minimum

As a non-profit public agency, we cannot charge customers more than the cost of providing service. We are committed to providing quality service at the lowest possible cost. We have saved over $100,000 during the past 12 months with these and other efficient strategies:

• Reduced dependency on temporary staff and consultants
• Completed large projects in-house, such as the Information Technology Master Plan and several large construction/design projects
• Designed energy efficient distribution system upgrades
• Enhanced and standardized information technology
• Consolidated two information technology positions
• Maintained staffing numbers below 1980’s level, despite expanded duties and increased customer base

In addition, the district is saving over $250,000 annually and has increased water treatment capacity by up to 20 million gallons daily by utilizing a new treatment process. By increasing capacity, San Juan could save from $20 million to $40 million in future costs by avoiding treatment plant expansions anticipated in our thirty-year master plan from 2000.

Our highest priority is to provide customers with reliable, clean water at reasonable rates with quality customer service.

Bill presentment and payment options.

Rebates for indoor and outdoor water efficiency improvements.

We offer a number of free programs and services.

For answers to commonly asked questions.