San Juan Water District | Customer Survey

Dear Customer:

San Juan Water District staff are committed to continually providing you with excellent customer service. Recently, a district representative responded to your water service needs. So that we may continue to provide you with excellent customer service, we would appreciate it if you would take a moment to complete and return the following customer satisfaction survey. Your feedback is helpful and important to us!

Please indicate the service provided:

Date of service:

In response to the service provided, how would you rate the following?

	Excellent	Good	Fair	Poor	Not Applicable
Ease in reaching a district representative
Timeliness of the response to your call
Overall courtesy of our staff
Explanation of the service provided
Completion/timeliness of service provided
Cleanliness of property after work completed

Please provide any comments or suggestions you may have about the service provided.

Are there any additional steps we can take to improve our service to you? If so, please explain.

Would you like to receive a follow-up phone call to this survey?
Yes No

If yes, when is the best time to reach you?

Customer name:
Service Address:
Mailing Address:

Telephone
E-mail

Thank you for your assistance!

© 2007 San Juan Water District
9935 Auburn-Folsom Road, Granite Bay, CA 95746
Tel: (916) 791-0115 • Fax: (916) 791-7361 • Privacy Statement