San Juan Water District

San Juan Water District
P.O. Box 2157
9935 Auburn-Folsom Road
Granite Bay, CA 95746
Tel: (916) 791-0115
Fax: (916) 791-7361

Location Map
You can visit our office in Granite Bay on any weekday from 8:30 a.m. to 5 p.m. or call us directly at (916) 791-0115. We’re also here to serve you 24-hours a day. If you have an emergency after hours, our answering service will relay your call to standby personnel who can assist you.

If you are interested in any of our conservation programs or services we have to offer, you can also contact our water education team at (916) 791-2663 or e-mail them directly.

Customer Satisfaction Survey
We want to hear from you! We recently developed a customer satisfaction survey to obtain feedback from our customers. Your comments and input will help us provide our customers with the best possible service. Please let us know how we are doing by completing the survey. For additional information, please contact our customer service department at (916) 791-0115 or e-mail them directly.

Questions or Comments?

To report a leak in SJWD pipes or other infrastructure, please call 916-791-0115. To request assistance in locating internal leaks within your irrigation or plumbing system, please call 916-791-2663.

Contact person	For questions/comments concerning:
Shauna Lorance General Manager (916) 791-6936 Keith Durkin Assistant General Manager (916) 791-6906	•	District policies and ordinances of the Board of Directors

Mary Morris Finance & Administrative Services Manager (916) 791-6907	•	Finance/Investments
	•	Payroll/Human Resources
	•	Information Technology
	•	Risk Management/Safety

Mike O’Bleness Wholesale Operations Manager (916)791-6920	•	Water quality

Rick Hydrick Retail Operations Manager (916) 791-6912	•	Retail operations and services
	•	Water Distribution System
	•	Pump Stations
	•	Management of Engineering, Field, Conservation, and Customer Services
	•	Residential and commercial planning and development

Judy Gagnier Customer Service Manager (916)791-6908	•	Customer service
	•	Billing questions
	•	Bill paying options
	•	Metering

George Machado Field Operations Manager (916) 791-6935	•	Distribution system maintenance and repairs
	•	Meter installations
	•	Water pressure
	•	Facilities locations
	•	Cross connection prevention

Rob Watson Engineering Services Manager (916) 791-0153	•	Engineering Design
	•	Capital Improvement Projects
	•	Construction and service inspection
	•	Development project design, review, and approvals

Barbara Leatham Conservation (916)791-6932	•	Information about landscaping and using water efficiently
	•	Service from an irrigation expert
	•	Rebates
	•	Free water-saving devices

Gretchen Bullock Purchasing Agent (916)791-6916	•	Material and supply procurement
Gretchen Bullock Purchasing Agent (916)791-6916	•	Inventory control

© 2007 San Juan Water District
9935 Auburn-Folsom Road, Granite Bay, CA 95746
Tel: (916) 791-0115 • Fax: (916) 791-7361 • Privacy Statement