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How do I read my bill? How much does my water cost? How can I pay my water bill? Through our Electronic Funds Transfer program, you can have your water bill payment deducted automatically from your bank account. You can also make a credit card payment with your Visa or MasterCard. Credit card payments may be made over the phone, or you can sign up to have the amount of your bill automatically charged to your credit card each billing cycle. As always, you can mail us your payment, or you can visit our office to make the payment in person. We are located at 9935 Auburn-Folsom Road in Granite Bay and are open to the public from 8:30 a.m. until 5 p.m. Why is my metered bill higher this month? Water use fluctuates from season to season, which will cause the amount of your metered water bill to fluctuate, as well. Outdoor landscaping and plants, for example, require a lot of water during the hot summer months, but need hardly any water at all during the winter. If you notice a change in your water use that you don’t think is associated with a change in the season, you may have a leak. We’re here to help! If you think you have a leak, call us at (916) 791-2663 for a landscape irrigation review. During the review, we’ll check your indoor and outdoor plumbing for potential leaks and provide suggestions for fixing leaks or implementing other water-saving techniques. You can also check for a leak using your water meter. The district also offers an equalized payment plan option when paying your water bill. With this option, you will be billed the same amount on your bi-monthly water bills. The equalized billed amount will be set by calculating a 12-month average of your bi-monthly bills based on consumption. The district will revisit the equalized billed amount annually in May or June (depending on whether you are billed in odd or even months) and adjust the amount if necessary. Please call (916) 791-0115 if you are interested in signing up for this program.
Can I read my own meter? Read your meter from left to right, taking note of how your meter measures water use. (Water meters are read in units of 100 cubic feet (CCF). 1 unit = 100 cubic feet = 748 gallons.) Record the number, then check your meter again in 30 days. Subtract the first reading from the second to determine your water consumption for the past month. Multiply the recorded number by 748. This will tell you how many gallons you’ve consumed. The triangular-shaped low-flow indicator on your meter rotates when you are using water. To check for a leak, turn off all faucets, spigots and other water consumption devices. If the low-flow indicator is still turning, you most likely have a water leak. If you have trouble locating the leak, please contact SJWD at (916) 791-2663. How can I save money on my water bill? What is included in my water rates? How do I open a new account?
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